Video is Stuck at "Preparing Upload"

I am using the Desktop app, and I’ve recorded quite a long video (my professor is requiring 25 minutes or longer). I’ve let it sit for about an hour now; it’s been stuck on “Preparing your upload (this may take a few minutes)” at 100%. I do not know what to do, because I’ve really had a night of trying to record it. Can anyone offer any assistance?

Hi @Charla_Dickinson, do you get a link to the video already in this view? If yes, could you please share that link with me? You can send a private message to me with the link if you’d prefer.