Videos not uploading


Why can I not insert a video… I converted it to mp4 and mp3 many times, but it is continuously telling me that the video format is not suported… can someone please tell me WHY this is happening??


Could you please upload the video file in question to WeTransfer? Make sure to select Share > link. This will generate a URL link that I can download the file from. Make sure to copy and paste the URL into your reply, so that I can download the file and test it.