Watermark and slides are flashing

The video and audio work perfectly but when I watch it the slides and the Prezi watermark keep flashing. I’ve tried different templates and re-recording but the problem persists. Does anyone know what’s wrong? I’m using a PC with Windows 10.

Hi @Rebecka_Edvardsson_V, could you please send me an example video of the issue where I can check this further? Could you please let me know if you are recording with the browser version or the desktop application?