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- Visit the Categories page to get an overview of what’s going on.
- Search, as someone might have already asked your question.
Posting about an issue
If you can’t find an answer to your question in the existing topics, please open a new thread and ask the community. Try to be as specific as you can. The more information you provide, the better.
Providing the following information will speed things up:
- A link to the presentation
- What you were doing when the issue occurred
- The Prezi Next product you are using (e.g. Prezi Desktop, online editor)
- Any error message you receive
- Your operating system (Windows 7? Vista? Mac OS X 10.?)
- Your browser (Chrome, Firefox, Safari, Internet Explorer, Edge)
Titles should be clear and informative so others can benefit from your post more easily. Try to avoid irrelevant words such as HELP! or URGENT!
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