What kind of clicker works best with Prezi Next?


#1

Regarding clickers, do you have a suggestion on which model/s work best for Prezi Next…?
I have to buy one and would like to make sure…
Thank you!
Davide


Logitech R400 clicker problem in Presenter view
#2

@davide_luzzati We are using the Logitech Spotlight remote so we can recommend you to use this device as this is the one type we can test and offer support for if any issues may occur. Please find the relevant instructions in this article.

With a Plus license including access to the desktop application you are also able to sync your computer and mobile device and use your iOS or Android smartphone as a bluetooth remote.
Please read this article for further information.


#3

Thanks for kind reply, Agnes.
The article you mention is quite expensive, I see…
And yes, I know about the bluetooth sync (I have a Plus licence), but I
have problems in connecting my Android device with my mac… at the moment.

Thanks,
Davide


#4

In order to help us better investigate the issue, could you provide us

  • the system specs of your computer
  • the version number of your Prezi Next desktop app
  • the version number of the Prezi Viewer app for Android
  • the Android version number runing on your phone

Thank you in advance.


#5

Thank you very much Agnes. I fear the problem may depend on the
connection Mac-Android, not really on Prezi…
However, in case you are able to help me, here the specs:

MacBook Air (13-inch, Early 2015)
MacOS High Sierra - Version 10.13.1 (17B48)

Prezi Next Version 1.14.0 (15356)

Prezi Viewer App for Andoid: 2.6.0-11337

Phoe is a Motorola MotoG, Android version 5.1

Thanks,
Davide


#6

The Logitech Spotlight is excellent and works well with Prezi Next.


#7

@davide_luzzati The Mac + Android compatibility should not be an issue and your devices seem to meet the system requirements.

Could you please send us a screenshot displaying what you can see when you are trying to connect from the desktop app? Thanks in advance.


#8

I’m using this cheap Kensington 33374EU clicker with Prezi Classic and Next without problem.

Hope it helps.


#9

Hello Agnes,
thanks for help!
Here attached I am sending you two screenshots:

  1. the one in english language has been taken from my mac book air; it
    says “connecting”… but unfortunately this is stucked…
  2. the one you see in italian language is from the Prezi App in Android
    device, and it shows the same situation…

Davide


#10

We are sorry for the inconvenience. We tested the feature with a Mac computer and an Android and the connection seemed to work fine.

In order to better investigate the issue, could you maybe test the feature with a different phone+same computer and also with the same phone+different computer? This would help us locate the source of the problem. Thanks in advance.


#11

Thanks a lot Agnes, you’ve been very kind with this check.
I will try some additional tests as per your suggestion.

Kindest regards,
/Davide/