I just started to test Prezi Next, I am really excited about the new ideas, but… It isn’t working! Everytime I am trying to edit a Prezi the cloud-icon gives a pop up telling me that I am offline. I am not offline, I tried this on different wifi-connections (including one with 100mb/s d/u).
What is going wrong? I am using Chrome version 58.0.3029.81 (64-bit) on a 64-bit Windows 7 laptop. I am using an Educational account.
I am trying to create a presentation but I can’t because it says I am offline, although I clearly have internet and can access any website. Does anyone have an idea what to do? Thanks!
I’ve checked your account and it works fine on my computer, so it’s most probably connected to some network connection issues.
Our online editor supports Chrome, Safari and Firefox 64-bit, but for the best experience we recommend using the latest version of Chrome.
Please make sure that JavaScript and cookies are allowed (white-listed) for
*prezi.com
*.prezi.com
*.static.prezi.com
*s3.amazonaws.com
*.prezi.com.s3.amazonaws.com
*prezi-a.akamaihd.net
*.preziusercontent.com
*.cloudfront.net
each for both http and https, in your browser and any firewall software, browser privacy add-on, etc. that you may be running on your computer.
*Note: If you experience this issue from a protected network, you may need to ask the responsible IT person to make these adjustments for you. This is common if you are trying to access Prezi.com from an educational institution or a company network.
Inserting images is available with all Prezi Next license types.
We experienced that if there’s an adblocker running in your browser, it might cause some issues. Could you please try if disabling the adblocker fixes the issue?
I cant go ONLINE to edit my prezi next, even im on good internet and im connected.
is there any solition ? i cant upload image if that keep saying im offline ._.
When i try to change my background image i can’t upload anything, beacause is trying to reconnect, and the prasentation is in offline mode while i’m online…