Why can't I insert an image in Safari?


UPDATED: I am using Beta 5 of macOS; see thread for version

so i first thought paste of an image was not supported after trying out the new version.

it didnt work for me because i was using Safari. In Chrome it worked.

Please notify users that Safari will have a limited experience.

I almost left Prezi as a tool because i couldnt paste an image.



I’ve just tested inserting an image in Safari browser and it worked fine on my computer. Could you please tell me which Safari version is installed on your end?


Safari Version 10.1.1 (12603.2.4)

macOS Version 10.12.5 Beta (16F67a) Version 3 unless this is a Apple bug in their beta?


Thank you for reporting this issue, in this case it’s most probably connected to the Beta version. We will forward this feedback to our developing team, in the meantime, please use Chrome for editing.

Sorry for the inconvenience!


Apple just release a new update to their beta. I will test it today and let you know if it still occurs.



Beta now at 10.12.5 Beta (16F67a) Version 4

Safari still has the same issue, Chrome still works. I just downloaded the Prezi Next macOS App and it works there too…so just something off with Safari. If its working for you on a non Beta OS im sure its just a macOS beta issue. Thanks for letting the dev team know.

Off to make Prezi’s :slight_smile:


Thanks a lot for the update.

Have fun creating your presentations!