Issues like this usually happen if there is an outlying element that disrupts the presentation.
First it is important to find out in which topic the outlying element is. For that you should go through the topics (and subtopics if there are any) one by one using the select all shortcut (CTRL + A for Windows and CMD + A for Mac).
Normally all the content after such selection should be visible within a blue border. Once you find a topic with a border that goes way outside of the topic, you can start fixing the presentation.
First, manually select all the elements that you would like to keep in the topic and cut them (CTRL + X for Windows and CMD + X for Mac). Then, use the select all shortcut once again and then delete all the content. After that, paste the previously selected elements back (CTRL + V for Windows and CMD + V for Mac).
Hi - I am having issues with my background image that keeps shrinking - it was working fine previously and then something happened and it continuously keeps moving from the frame and not aligned. The image is sized to the optimal resolution however every time I adjust it to fit, my text and topics goes small. Has anyone ever experienced this problem? Its like the presentation size has changed somehow, but not sure how to fix it. Any help would be greatly appreciated, I’ve tried everything and its driving me crazy! Thanks, Lisa
So my students have been working with a prezi in prezi next, and all was fine. Then when they opened it this morning, the overview image had shrunk to the size of a dime, and zooming in or enlarging and re saving doesn’t help. There was no text moved out of the view, the text which is there was added after it shrank. When it is first loading, it looks like it is going to open normally, but then when it actually does, it is tiny. Can anyone help us with this?
Also have some students who are experiencing loss of some of their topics. It just seems to be eliminating topic bubbles. Anybody else having issues with this?
I have tried everything in my power. This problem has persisted and I am losing my mind! I have to keep telling my boss why it’s not ready yet when it was almost complete days ago. I have researched this until blue in the face and tried your suggestions…no luck. Can I send my Prezi to you to look into? I have no hair left to pull out. Thank you