[WIN7] Prezi's exe file fails to open

Prezi Present Troubleshooting
1

The .exe file generated by Prezi cannot be loaded on a Win 7 64-bit computer with version 8.2.6.0, as the window crashes after loading. However, a previously saved version, 8.2.4.0, can run without issues.
After extracting the Prezi.exe to a folder and replacing the prezi.exe in the folder with version 8.2.4.0, the program can run normally too. Can you help me solve this issue so that I don’t have to replace the version every time?
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2

Hello @Jiuyi_Liu, thanks for reporting!
Could you please share with me the exe file or a link to the presentation so we can test in on our end?

You can send me a private message with a download link to the exe.

3

Hello @Bart .This is the exe files link：exe files. Thank you for your prompt response and willingness to test the presentation on your end. I appreciate your effort in resolving this issue.

4

Thanks @Jiuyi_Liu. I’ve forwarded this to our developers.