Youtube thumbnail is black as opposed to being an image

When I embed a Youtube video, the thumbnail is black. How can I show an image of the video in the presentation?

@Linda_Estoppey The thumbnail of all videos in the presentation is the very first frame of the video which in most cases is indeed a black frame and this cannot be manually changed within Prezi.

However, I can recommend you to place an image on your video icon and fade it our right before you reveal and play it.

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3 posts were split to a new topic: My Prezi Classic videos don’t play