YouTube videos don't play in Prezi Viewer


#1

Hi! I’m using the ‘Prezi viewer’ on iPad in my education and for some reason the embedded YouTube-vieos won’t start (it just keeps loading). The internet connection is just fine and the YouTube-videos have worked for weeks. Is there any problem regarding IOS vs Prezi?

Have searched the forums now for a while but haven’t been able to find someone having the same problem as myself.


Embedded Videos No Longer Playing
#2

Could you share a presentation link as an example so we can test? Could you please also share more details about the device you’re using and the version number of the application that is installed on your device?